A veterinary surgery where it is fun to work and treat pets
via a personalised veterinary services. Where pet owners and their children get
good clinical outcomes for their pets
and become our friends over the years.
1. We provide a great work and learning environment for staff.
2. We provide a very clean environment for warded pets,
charging affordable rates and early discharge to reduce veterinary costs
3. We contribute to
the community in partnership with corporations to educate young pet
owners, pet shop operators and breeders. We have been involved,
since 1995 in the "Be
Kind To Pets" narrative community education
under the sponsorship of
4. We know that time is a
valuable asset for clients. We try to keep waiting time to
less than 15 minutes for customers with prior appointments. 5. We recognise that sustainable profitability is essential
to our success. We need to be profitable so that we can
provide a highest standard of ethical and affordable service
to our customers and to upgrade our premises, equipment and services.
6. Our Veterinarians,
Veterinary Technicians, Dog Groomers and Interns must find time
to be self-educated continually and attempt to
write their clinical research and observations for the
betterment of pet care.
share our findings with the pet community via the internet
or by publishing books ourselves and/or in collaboration with
Draft case studies are usually first published in Draft Case Studies:2010vets
and interesting case reports are published mainly in
To establish Toa Payoh
Vets as a veterinary surgery of excellence in Singapore, providing
affordable veterinary health care costs without compromising our
integrity and ethical behaviour.
We channel efforts to
address the roots of Singapore pet's problems through advocacy,
prevention, education and research.
To focus on providing high quality care, all our vets are
expected to put emphasis on clinical governance, expertise and
management. That means meticulous recording of anaesthesia and
Some of our efforts are shared via the
internet with pet owners at Be
Kind To Pets and
your puppy in Singapore. In 2013, more educational videos for vet
students and pet owners are being produced as the younger generation
is more visual. An example is as follows: