VISION A veterinary surgery
where it is fun to work and treat pets and where pet owners and
their children get educated to "be kind to pets" and become
our friends over the years.
MISSION To establish Toa Payoh
Vets as a veterinary surgery of excellence in Singapore, providing
affordable veterinary health care costs without compromising our
integrity and ethical behaviour.
6 GUIDING PRINCIPLES
1. We provide a great work environment for staff.
2. We provide a very clean environment for warded pets,
charging affordable rates and early discharge.
3. We contribute to
the community in partnership with corporations to educate young pet
owners, pet shop operators and breeders.
We have been involved,
since 1995 in the "Be
Kind To Pets" narrative community education in cooperation
with
asiahomes.com.
4. We know that time is
a valuable asset for clients. We try to keep waiting time to less
than 15 minutes for customers with prior appointments.
5. We recognise that sustainable profitability is essential to
our success. We need to be profitable so that we can provide a
highest standard of ethical and affordable service to our customers
and to upgrade our premises and services.
6. Our Veterinarians,
Veterinary Technicians, Dog Groomer and Interns must find time to
write their clinical research, observations for the betterment of
pet care and share our results with the pet community through
the internet or by publishing books by themselves or in
collaboration with
sinpets.com.