Focus: Small
animals - dogs, cats, hamsters & rabbits
Vision, Mission &
Guiding Principles
Vision
Mission
To establish Toa Payoh
Vets as a veterinary surgery of excellence in Singapore, providing
affordable veterinary health care costs without compromising our
integrity and ethical behaviour.
Six Guiding Principles
1. We provide a great work environment for staff.
2. We provide a very clean environment for warded pets,
charging affordable rates and early discharge to reduce veterinary costs
for clients.
3. We contribute to
the community in partnership with corporations to educate young pet
owners, pet shop operators and breeders.
We have been involved,
since 1995 in the "Be
Kind To Pets" narrative community education in
cooperation with
asiahomes.com.
4. We know that time is a
valuable asset for clients. We try to keep waiting time to
less than 15 minutes for customers with prior appointments. 5. We recognise that sustainable profitability is essential
to our success. We need to be profitable so that we can
provide a highest standard of ethical and affordable service
to our customers and to upgrade our premises and services.
6. Our Veterinarians,
Veterinary Technicians, Dog Groomer and Interns must find time
to be educated continually and to
write their clinical research, observations for the
betterment of pet care. We try to
share our findings with the pet community via the internet
or by publishing books by themselves or in collaboration with
sinpets.com.